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FAQ

Questions We Get Every Day

After 20 years of roofing conversations, we know what homeowners worry about. Find straight answers to common questions about repairs, costs, and insurance.

Services & Pricing

Common Questions About Costs and Services

We believe in transparent pricing with no surprises. Every estimate includes detailed breakdown of materials and labor costs.

Phil the Roofer exclusively uses premium brands GAF and Owens Corning for shingles, plus CertainTeed for specialty applications. Unlike contractors who use whatever's cheapest, Phil installs only manufacturer-backed materials with proven Texas performance and maximum warranty coverage.

  • GAF Timberline architectural shingles for superior durability
  • Owens Corning Duration series for impact resistance
  • All materials backed by manufacturer warranties

Get premium materials that last in Texas heat. Call Phil at 844-714-7445 for quality installations.

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Phil the Roofer recommends GAF Timberline architectural shingles for most Rockwall homes because they withstand Texas heat and hail better than basic 3-tab shingles. For premium protection, Phil offers metal roofing and impact-resistant shingles rated for severe weather conditions.

  • GAF Timberline architectural shingles standard for Texas durability
  • Impact-resistant shingles for maximum hail protection
  • Metal roofing options for lifetime performance

Get material recommendations for your specific home. Call Phil at 844-714-7445.

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Yes, Phil the Roofer provides 24/7 emergency roof repair services throughout Rockwall and DFW. When storms damage your roof, Phil responds within hours to prevent water damage and protect your home with professional tarping and temporary repairs until permanent fixes can be completed.

  • Same-day emergency response prevents interior damage
  • Professional tarping systems withstand 50+ mph winds
  • Temporary repairs buy time for insurance claims processing

Roof emergency? Don't wait for leaks to worsen. Call Phil immediately at 844-714-7445.

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Yes, Phil the Roofer offers multiple financing options including 0% interest for 12 months on approved credit. Unlike competitors who require full payment upfront, Phil works with your budget to make roof replacement affordable for Rockwall families.

  • 0% financing for 12 months (qualified buyers only)
  • Low monthly payments starting at $150/month
  • No prepayment penalties if you pay early

Don't delay repairs due to cost concerns. Call Phil at 844-714-7445 for financing details.

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Your roof needs immediate replacement if you see missing shingles, water stains inside, or it's over 15 years old in Texas. Warning: Insurance companies are canceling policies on roofs over 10 years old. Don't wait until it's too late to get coverage.

  • Missing or curling shingles mean immediate water damage risk
  • Interior water stains indicate active leaks damaging your home
  • Roofs over 15 years face insurance cancellation in DFW

Free inspection reveals your roof's true condition. Call Phil at 844-714-7445 today.

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A new roof in Rockwall costs $8,000-$15,000 for most homes, but with insurance it's often just your deductible. Phil offers the best value in DFW with premium materials, lifetime warranties, and flexible payment options that competitors can't match.

  • Insurance claims: Only pay your deductible (usually $1,000-$2,500)
  • Cash discount: Save 5% when paying in full
  • 0% financing available for 12 months (qualified buyers)

Get your exact price in 30 minutes. Call Phil at 844-714-7445 for same-day estimates.

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Process & Timeline

How We Handle Your Roofing Project

From first call to final cleanup, we keep you informed every step. Most projects take 1-3 days depending on weather and roof size.

Phil the Roofer monitors weather constantly and adjusts schedules proactively to minimize delays while ensuring safe working conditions. Minor delays from rain are handled flexibly, but Phil's efficient crews and weather monitoring typically keep projects on original timelines throughout DFW's unpredictable weather patterns.

  • Proactive weather monitoring prevents most scheduling conflicts
  • Flexible scheduling accommodates brief weather delays
  • No additional charges for weather-related timeline adjustments

Weather delays handled professionally without extra costs. Call Phil at 844-714-7445 for reliable scheduling.

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After Phil completes your roof installation, he conducts a comprehensive final inspection with you, provides detailed warranty documentation, registers all materials with manufacturers, and remains available for any questions or concerns. Your relationship with Phil doesn't end at completion - it continues through warranty support.

  • Final walkthrough and inspection with detailed photo documentation
  • All warranty paperwork and manufacturer registration completed
  • Phil remains personally available for any future questions or service

Complete peace of mind after installation. Call Phil at 844-714-7445 for comprehensive follow-up service.

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Yes, Phil the Roofer responds to emergency calls 7 days a week including weekends and holidays. Storm damage doesn't wait for business hours, so Phil provides 24/7 emergency response throughout Rockwall and DFW when your roof needs immediate attention to prevent further damage.

  • 24/7 emergency response including weekends and holidays
  • Same emergency response times regardless of day
  • Emergency tarping and leak repairs available anytime

Weekend roof emergency? Phil responds immediately. Call 844-714-7445 anytime day or night.

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If Phil discovers hidden damage during installation such as rotted decking or structural issues, he immediately contacts you with photos and detailed explanations before proceeding. Most additional damage is covered by insurance through supplemental claims that Phil files on your behalf.

  • Immediate notification with photos and cost estimates
  • Most hidden damage covered by insurance supplemental claims
  • No surprise charges - everything approved before work proceeds

Phil handles insurance supplements professionally. Call Phil at 844-714-7445 for transparent processes.

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No, you don't need to stay home during roof installation, but many Rockwall homeowners prefer being available for the initial walkthrough and final inspection. Phil's crew works independently and professionally, communicating any questions or findings throughout the day via phone or text.

  • Initial walkthrough at 7 AM takes 10-15 minutes
  • Work proceeds independently with periodic updates
  • Final inspection and walkthrough before crew departure

Work from home or travel as needed. Call Phil at 844-714-7445 to discuss scheduling flexibility.

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Phil monitors DFW weather constantly and never leaves your home exposed to rain. If unexpected storms arrive, his crew immediately secures your roof with professional-grade tarps and water barriers that completely protect your home's interior.

  • Advanced weather monitoring prevents surprises
  • Professional tarping systems deploy within 15 minutes
  • Work resumes immediately when conditions clear

Your home stays dry guaranteed. Call Phil at 844-714-7445 for weather-protected installation.

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Most Rockwall homes get a complete new roof in just ONE day. Phil's experienced crews complete tear-off, installation, and cleanup faster than competitors who drag jobs out 3-5 days, minimizing disruption to your family's routine.

  • Single-story homes under 2,500 sq ft: Same day completion
  • Larger two-story homes: 1.5 to 2 days maximum
  • Full cleanup with magnetic nail sweep before crews leave

Schedule now while spots are available. Call Phil at 844-714-7445 to reserve your date.

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Licensing & Quality

Our Credentials and Quality Standards

We carry $2 million liability insurance and guarantee our workmanship for life. All materials come with manufacturer warranties too.

Yes, Phil the Roofer specializes in steep and complex roof installations including multi-level designs, steep pitches, skylights, dormers, and architectural details. With 20+ years of experience and proper safety equipment, Phil handles challenging installations that many contractors avoid or charge premium rates for.

  • Steep pitch roofs up to 12/12 slope handled professionally
  • Multi-level and complex architectural designs completed efficiently
  • Skylights, dormers, and specialty features installed expertly

Complex roof specialist with proven expertise. Call Phil at 844-714-7445 for challenging installations.

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Phil the Roofer provides a comprehensive 25-year workmanship warranty covering all installation labor, plus full manufacturer material warranties up to 50 years. This combination provides the strongest protection available in the roofing industry, far exceeding the 1-5 year warranties most contractors offer.

  • 25 years workmanship warranty covers all installation labor
  • 50 years manufacturer warranty on premium materials
  • Both warranties fully transferable to new homeowners

Industry-leading warranty protection for your investment. Call Phil at 844-714-7445 for complete coverage details.

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Quality roofs installed by Phil the Roofer last 20-25 years in Texas climate with proper maintenance. Basic 3-tab shingles fail in 12-15 years due to extreme heat and storms, while premium architectural shingles and metal roofing provide much longer life spans.

  • Architectural shingles: 20-25 years with proper installation
  • 3-tab shingles: Only 12-15 years in Texas weather
  • Metal roofing: 40+ years with minimal maintenance

Maximize your roof's lifespan with quality installation. Call Phil at 844-714-7445 for lasting results.

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Absolutely! Phil the Roofer provides references from recent Rockwall, Heath, and DFW customers who are happy to share their experience. With over 5,000 satisfied customers and an A+ BBB rating, Phil's reputation speaks for itself through genuine testimonials and referrals.

  • Recent customer references available upon request
  • A+ BBB rating with detailed customer reviews
  • Over 5,000 completed projects throughout DFW since 2005

Hear directly from your neighbors about Phil's quality work. Call 844-714-7445 for references.

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Phil the Roofer is a local Rockwall contractor who personally handles everything, unlike out-of-state storm chasers and corporate chains. With the same phone number for 20+ years, Phil offers personal service, superior warranties, and transparent pricing that big companies can't match.

  • Phil personally handles estimates, insurance claims, and installation oversight
  • Local contractor with same phone number for 20+ years (not a storm chaser)
  • $2 million insurance vs minimum coverage most competitors carry

Experience the difference personal service makes. Call Phil directly at 844-714-7445.

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Yes, Phil the Roofer is fully licensed and insured in Texas with all required state certifications plus $2 million in liability coverage. Unlike unlicensed storm chasers flooding DFW after hail storms, Phil maintains proper credentials and insurance that actually protect your investment.

  • Texas State Contractor License (maintained for 20+ years)
  • $2 million liability insurance (4x the minimum requirement)
  • Workers compensation covering all crew members

Verify credentials yourself. Call Phil at 844-714-7445 for license and insurance certificates.

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Yes, Phil the Roofer provides the strongest lifetime warranty in Rockwall and DFW. Our warranty covers both materials (50 years non-prorated) and workmanship (25 years) with no hidden exclusions or fine print that other contractors use.

  • 50 years of non-prorated material coverage beats industry standard
  • 25 years workmanship warranty (most contractors offer only 1-5 years)
  • Coverage includes tear-off and disposal costs if repairs needed

Call Phil at 844-714-7445 for your free inspection and warranty details.

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Getting Started

Ready to Fix Your Roof?

Starting is easy. We offer free inspections, help with insurance claims, and provide detailed estimates within 24 hours.

Phil the Roofer maintains the highest safety standards with OSHA-compliant procedures, comprehensive safety equipment, and experienced crews trained in fall protection. All crew members use proper harnesses, safety lines, and protective equipment during every installation throughout Rockwall and DFW.

  • OSHA-compliant safety procedures followed on every job site
  • All crew members equipped with professional fall protection systems
  • Comprehensive liability insurance protects homeowners and workers

Professional safety standards protect everyone involved. Call Phil at 844-714-7445 for safe, insured installation.

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Phil the Roofer uses 6-8 person experienced crews for most installations, allowing same-day completion for average homes while maintaining quality control. Unlike competitors who use 2-3 person crews that take days, Phil's larger teams work efficiently to minimize disruption to your routine.

  • 6-8 experienced crew members for efficient installation
  • Same-day completion possible with larger teams
  • Quality control maintained with experienced supervision

Fast, professional installation with experienced crews. Call Phil at 844-714-7445 for efficient service.

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Phil the Roofer typically provides same-day estimates for Rockwall and DFW homeowners. Most estimates are completed within 2-4 hours of your call, with detailed written proposals delivered within 24 hours. Emergency situations receive immediate priority response within 1-2 hours.

  • Same-day estimates available 6 days per week
  • Written detailed proposals within 24 hours of inspection
  • Emergency estimates provided within 1-2 hours

Don't wait weeks for estimates from busy contractors. Call Phil at 844-714-7445 today for fast service.

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Absolutely! Phil provides completely free roof inspections with zero obligation or sales pressure. Unlike competitors who use high-pressure tactics, Phil gives honest assessments whether you need repairs, replacement, or nothing at all. No surprise charges, no hidden fees, no pushy sales presentations.

  • 100% free inspection with detailed photo report
  • Honest assessment even if no work is needed
  • No sales pressure or obligation to hire Phil

Get peace of mind about your roof today. Call Phil at 844-714-7445 for your free inspection.

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Hail damage isn't always obvious from the ground, but Phil's trained eye spots damage that insurance adjusters look for. After DFW storms, check for missing granules in gutters, dented metal surfaces, and damaged siding as indicators your roof likely suffered impact damage too.

  • Granule loss creates bald spots on shingles visible in gutters
  • Dented gutters, AC units, or siding indicate roof impact
  • Cracked or missing shingles from direct hail strikes

Don't guess about damage. Call Phil at 844-714-7445 for free professional hail damage inspection.

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Phil personally handles 100% of your insurance claim, from initial inspection through final payment. Unlike other contractors who just provide estimates, Phil meets directly with adjusters, documents all damage, and fights for maximum coverage so you only pay your deductible.

  • Same-day emergency tarping to prevent claim denial
  • Direct adjuster meetings to ensure nothing is missed
  • Supplemental claims filed when hidden damage is found

Storm damage? Call Phil NOW at 844-714-7445 before your claim deadline expires.

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Don't Wait!

Get Your Free Storm Damage Inspection

Don't wait for small roof problems to become expensive disasters. We'll inspect your roof completely free and show you exactly what needs attention. If we find storm damage, we'll help you get it covered by insurance. If your roof is fine, you'll have peace of mind.

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Free Inspection

Ready For Your Free Roof Inspection?

Contact us today for a free, no-obligation estimate on your painting project. We serve residential and commercial clients throughout Rockwall & Collin County